Selected work.

Problem → approach → measurable impact. The format recruiters and partners actually read.

SourcingPartnerships

Hotel sourcing expansion via ZentrumHub

FlyAkeed

Problem
Hotel content breadth limited the platform's value for corporate travelers.
Approach
Partnered with ZentrumHub to integrate aggregated hotel content into the booking flow.
Impact
Broader inventory and better rates across the Middle East network. (Add a real metric.)
ProcurementOps design

Procurement function build-out

FlyAkeed

Problem
Scaling travel volume with ad-hoc supplier relationships and manual workflows.
Approach
Designed the procurement org, supplier scorecards, and negotiation playbooks from scratch.
Impact
TODO: cost savings %, supplier count, SLA improvements.
AutomationAI

Operations automation program

FlyAkeed

Problem
Manual back-office processes capping booking throughput.
Approach
Identified highest-volume manual touchpoints; automated ticketing/exchange workflows.
Impact
TODO: touches per booking ↓, processing time ↓.
LeadershipOperations

Multi-brand travel operations

Al Tayyar · Tajawal · Al Musafer

Problem
Running operations across Saudi Arabia's largest travel brands through industry disruption.
Approach
Led operational teams through the OTA transition era.
Impact
TODO: one concrete story per brand.